Privacy Policy

Listen respects your privacy. Here is exactly what happens with your data.

1. Data collected

Listen collects the following data:

• Anonymous usage identifier (UUID stored in iCloud Keychain - no link to your identity)
• APNs push notification token (to send you notifications)
• Transcription usage metrics (duration in seconds, per month - for quota management)

2. What we never store

• Your audio recordings (transmitted in transit for transcription only - see section 3 - never stored on our servers)
• Your transcriptions (kept only in your personal iCloud)
• Your name, email address or any personal information
• Your location

3. How your audio is processed and shared with AI services

Your audio files are recorded locally on your iPhone or Apple Watch. To transcribe them, the audio recording is sent from your device, through our server (listen-ai-pro.com), to a third-party AI transcription service - OpenAI (Whisper) or Gladia. To identify speakers and produce the summary, the transcription is then sent to OpenAI. Our server processes this data in transit and keeps none of it. On the providers' side: Gladia keeps the audio and the transcription for up to 3 weeks, but our server asks it to delete them as soon as the transcription is retrieved; OpenAI may keep the data sent through its API for up to 30 days to detect abuse, then deletes it.

Your explicit consent is required before any audio is sent to a third-party AI service. The app displays a consent screen - stating what is sent, to whom, and how long it is kept - and asks for your agreement before the first transmission. If you decline, the app uses only the on-device iPhone engine, which transcribes your audio locally with no external transmission.

4. Storage

Your recordings and transcriptions are stored in your personal iCloud Drive (iCloud.com.herard.listen), encrypted by Apple. We have no access to this data.

5. Third-party services

The third-party AI services we use (OpenAI and Gladia) process your data only to provide the requested service, for the retention periods described in section 3. OpenAI does not use data sent through its API to train its models. Gladia's use of data for model training is disabled on our account. We encourage you to review their privacy policies:

• OpenAI (Whisper) : openai.com/policies/privacy-policy
• Gladia : gladia.io/privacy-policy
• Apple (iCloud) : apple.com/legal/privacy
• Resend : resend.com/legal/privacy-policy

6. Your rights

You can delete all your data at any time by deleting your Listen folder from iCloud Drive. For usage data deletion, contact us at: jerome@listen-ai-pro.com

7. Contact

jerome@listen-ai-pro.com