Clinical documentation is one of the great time thieves of modern medicine. UK GPs spend an average of two hours per day on administrative tasks; American physicians are in an even worse position, with documentation often extending well into the evening. This time belongs to patients - or to the clinician's own wellbeing. Listen can help reclaim it.
Documentation without distraction
With the patient's explicit verbal consent (and ideally written consent for sensitive specialties), Listen can record the consultation. The AI diarisation distinguishes doctor and patient speech. The summary extracts presenting complaint, history given, examination findings noted, diagnosis discussed, and management plan agreed. This structured output reduces the time spent writing up from ten minutes to two. For multidisciplinary team discussions, see our article on MDT meetings.
Data governance: NHS, HIPAA and beyond
In the UK, patient recordings fall under NHS data governance frameworks and UK GDPR. In the US, any recording containing protected health information (PHI) triggers HIPAA obligations - Business Associate Agreements may be required. Listen stores recordings exclusively in your personal iCloud - no shared servers, no third-party access. For the highest-sensitivity contexts, Apple's Advanced Data Protection provides end-to-end encryption.
Listen produces a working document, not a legal clinical record. The clinician remains the author responsible for the final note.
Announce the recording at the start of the consultation and ensure the patient understands they can withdraw consent at any time. Document this consent in your clinical system.
View our plans for healthcare professionals.